Privacy policy

Nazuna Co., Ltd. (hereinafter referred to as"our company") has established the following personal information protection policy regarding the handling of personal information of those who use our services (hereinafter referred to as"users"). We will promote the protection of personal information by building a system for protecting personal information, making all employees aware of the importance of protecting personal information, and ensuring that it is thoroughly implemented.

  • (personal information)

“Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the “Personal Information Protection Act”), and It refers to information that can identify a specific individual by name, date of birth, and other descriptions contained in the information, or that includes an individual identification code.

 

  • (Acquisition and use of personal information)

We will acquire personal information of users and use the acquired information to the extent necessary for the following purposes. When using personal information beyond the scope of the following purposes, consent from the user shall be obtained in advance in an appropriate manner.

  • To provide our services (hereinafter referred to as"this service")
  • To improve and improve the contents of this service, or to develop new services
  • For information on new features, updates, campaigns, etc. of the Service and other services provided by the Company (including sending e-mails, leaflets, and other direct mail)
  • To contact you as necessary for maintenance, important notices, etc.
  • To respond to opinions, inquiries, etc. from users regarding this service (including identity verification)
  • To report the usage status of this service to users
  • To ask for cooperation in questionnaires and interviews related to this service, to ask for participation in various events, and to report the results, etc.
  • To investigate and analyze the usage history of the Service, etc., and use the results to improve and develop the Service and to distribute advertisements
  • Provision of personal information to participating companies, etc. of events hosted by the Company based on the user's consent and application
  • To identify users who have violated the Terms of Service or who attempt to use the Service for illegal or unjust purposes, and to refuse their use.

  • (Management and protection of personal information)

We will strictly manage personal information and will not disclose or provide data to third parties without the consent of the user, except in the following cases. In addition, considering safety, we will take measures to prevent and correct risks such as unauthorized access to personal information, loss, destruction, falsification and leakage of personal information.

  • When it is necessary to protect human life, body or property and it is difficult to obtain the user's consent
  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the user's consent
  • When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the user interferes with the execution of the affairs when there is a risk of
  • When entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use in order to perform business smoothly
  • When personal information is provided along with business succession due to merger or other reasons
  • When personal information is jointly used with a specific person, to that effect, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and When the name of the person responsible for the management of the personal information is notified to the user in advance or put in a state where the user can easily know it
  • Other cases permitted by law

  • (Consignment of handling of personal information)

We may outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use. In this case, the Company will thoroughly examine the eligibility of the subcontractor, stipulate matters related to confidentiality obligations in the contract, and conduct necessary and appropriate supervision of the subcontractor.

  • (Shared use of personal information)

The Company may jointly use the personal information of users for the following purposes and to the extent necessary to achieve the purpose of use.

・For advertising operations

〈Scope of shared use of personal information〉

・Name, address, date of birth, email address

・GROOVE Co., Ltd.

・GROOVE Co., Ltd. (Representative:Kengo Tanaka)

  • (Disclosure of personal information)

When the user (limited to the person himself/herself; the same shall apply hereinafter in this article) requests disclosure of personal information, the Company will disclose it to the user without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay.

  • When there is a risk of harming the life, body, property or other rights and interests of the user or a third party
  • When there is a risk of significant hindrance to the proper implementation of our business
  • In cases where it would violate other laws and regulations.

  • (Correction and deletion of personal information)
  1. If the personal information held by our company is incorrect information, we will correct or delete the personal information according to the procedure specified by our company at the request of the user.
  2. If we receive a request from the user as described in the preceding paragraph and determine that it is necessary to respond to the request, we will correct or delete the personal information without delay and notify the user.

  • (Suspension of use of personal information, etc.)

If the user requests suspension of use or erasure of personal information (hereinafter referred to as"suspension of use, etc.") for any of the cases set forth in the following items, the Company shall, without delay, Based on the results, we will suspend the use of personal information in accordance with laws and regulations and notify the user to that effect. However, in cases where the suspension of use of personal information, etc. would cost a large amount of money, or in other cases where suspension of use, etc. would be difficult, and where necessary alternative measures can be taken to protect the rights and interests of the user. takes this alternative.

  • When handled beyond the scope of the purpose of use
  • If the personal information is obtained by illegal means
  • When used in a manner that may encourage or induce illegal or unfair acts
  • When the Company no longer needs to use the user's personal information
  • When personal information including special care-required personal information is leaked, lost, or damaged (hereinafter referred to as"leakage, etc."), or there is a risk of it occurring.
  • When personal information leakage, etc. that may cause financial damage due to unauthorized use has occurred or is likely to occur
  • When personal information leakage, etc. that may have been carried out for illegal purposes has occurred, or there is a possibility that it has occurred
  • When the number of individuals involved in the personal information exceeds 1,000 people, or when a leak, etc. occurs or may occur.
  • When there is a risk that the handling of the personal information may harm the user's rights or legitimate interests

 

  • (Procedures for changing the privacy policy)

We will review the content of this policy as appropriate and strive to improve it. The content of this policy may be changed, except for laws and regulations and other matters stipulated otherwise in this policy. The changed privacy policy shall take effect when it is notified to users or posted on our website by the method prescribed by our company.

 

  • (Compliance with laws and regulations)

We will comply with Japanese laws and regulations and other norms that apply to the personal information we hold.

  • (Response to Complaints and Consultations)

We accept complaints and consultations from users regarding the handling of personal information, and respond appropriately and promptly. In addition, we will respond promptly and appropriately to requests from users for disclosure, correction, addition, deletion, refusal of use or provision of personal information.

  • (Safety control measures)

Personal information entrusted to us by our users is subject to organizational, physical, and human security measures, such as implementing access restrictions to personal information files, recording access logs, and implementing security measures to prevent unauthorized access from the outside. By taking technical measures, we will prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information. In the unlikely event that an accident such as leakage of the user's personal information occurs, the Company will comply with the Personal Information Protection Law and related guidelines,

In addition to promptly reporting to the supervisory authority, we will follow the instructions of the supervisory authority and take necessary measures such as measures to prevent the occurrence and recurrence of similar cases. For details, please refer to the attached"Safety Control Measures for Personal Information".

 

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Inquiry, Correction, or Deletion of Information Content If a customer wishes to inquire, correct, or delete the personal information provided to the Company, the Company will verify the identity of the customer and reasonably We will respond as quickly as possible.

  • (Company address, representative name, personal information protection manager)

Our address, representative and personal information protection manager name are as follows.

Address:529 Akinocho, Nakagyo Ward, Kyoto City, Kyoto Prefecture

Representative:Shingo Daimon

Personal information protection manager:Shingo Daimon

 

  • (The information desk)

Please contact the following for inquiries regarding our handling of personal information.
 Nazuna Co., Ltd. Customer Service Desk

〒604-0847 [Address]

529 Akinocho, Nakagyo Ward, Kyoto City, Kyoto Prefecture

TEL:075-585-5805

Email:info@ossekai.co

Enacted and enforced on August 10 , 2022